No items sold directly via Erin Rose Romance are available for a refund!

This applies to both physical and electronic goods.

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• Merch is eligible for replacement by distributor, per invoice/label instructions inside package.​

• Signed book orders can be cancelled for full refund any time prior to receipt of your shipping email.​

• eBook (electronic goods) orders cannot be cancelled/refunded. (If you are having trouble downloading your ePub file, please see detailed instructions available via Google/YouTube.)

• For products purchased via a third-party-vendors (i.e. Amazon, Google Play, Eden Books, Printify) their own individual return/replacement policies will apply. Erin Rose is not liable for such.

• Signed book orders can take anywhere from 2-6+ weeks to ship. Orders with no personalization requested will ship faster than orders where specific names/quotes are requested. Special editions, OG covers, & Art Prints may take longer to ship due to longer printing times.

• Erin Rose is not responsible for damage and/or loss occurring in transit.

• Domestic parcels are shipped primarily via USPS Priority Mail/Ground Advantage, which includes up to $100 in shipping insurance. If your package arrives damaged, you may fill out a claim via USPS.com.

• Electronic goods (eBook files) are the property of the purchaser ONLY. Distribution of files received from Erin Rose is considered theft and is subject to legal action. Unlawful distribution is a felony offense, which could result in 5 years in prison and up to $250,000 in fines.